Sales Exceptions

From the menu bar, click Modules > Inventory > Sales Exceptions or press Alt M I E on the keyboard.

An inventory item that is sold without being found in the inventory file is referred to as a sales exception. In order to accurately report your sales, items sold on exception should be received into inventory after the sale. You will then use 'Sales Exceptions' to match the item found in the inventory file with the one found in the sold inventory file. When a match is made, the item will be removed from the inventory file and the accurate information will be saved to the item in the sold inventory file. Cost adjustments will be made to the general ledger as necessary.

Instances in which a sales exception might occur are described as follows:

1. A sku, catalog or serial number was typed on the invoice in error and was therefore not found in the inventory file.
2. An item's barcode was scanned. The barcode was never associated with the item and was therefore not found in the inventory file.
3. An item was sold before it was received into the computer.
4. An item was sold at one location; however, it existed in your inventory file at a different location and was therefore not found.